8 beta/preview
Package applicability is under review; follow the stated version and platform limits.
Check the grant and file
- Read the exact product/code in the diagnostic. A JoSIM®-Pro licence alone does not establish TTH authorisation.
- Point Studio/Core to the intended InductEx® licence file without overwriting another product's file.
- Check the running daemon version. The maintained InductEx® 8 manual requires 1.5.2 or newer for additive enrolment.
- After dependent jobs finish, use the supported daemon upgrade/restart procedure if an older broker is still running.
- Retry the licence check. Ask support to check entitlement if PRODUCT_NOT_LICENSED remains.
Load an existing issued file into the running broker
A running broker can be ready while lacking the product grant your tool requests. In the recorded Windows case, control status was READY but TTH authorization returned PRODUCT_NOT_LICENSED and the normal extraction exited with error 113.
First confirm the existing issued InductEx® licence path. With a broker supporting additive enrolment, use its supported add command for that file. The normal Windows default is shown below; use your actual installed paths. This loads an existing entitlement rather than creating one or overwriting another product’s file.
- Check the add response, then run the normal product licence check and intended extraction. READY alone does not establish TTH authorization.
- In VAL-022 the command returned OK|ADDED, TTH authorization became OK and both the inline and maintained-reference extractions completed successfully.
- If the intended issued file still produces PRODUCT_NOT_LICENSED, inspect the exact product/version diagnostic and ask support to verify entitlement. Avoid a repeated retry loop.
& "C:\Program Files\SUN Magnetics\Licenses\bin\smlicctl.exe" add "C:\Program Files\SUN Magnetics\Licenses\sm_license.txt"Avoid a retry loop
Repeated attempts cannot add an entitlement that the licence does not grant. Include the exact product error and the client/daemon versions in a private support request; do not paste the licence key.
Sources and verification details
Recorded inputs/builds only. Complete walkthrough and final-package acceptance remain separate.
VAL-022 · Windows installed smlicensed 1.5.3 and catalog InductEx® 8.0.1
Actual missing-TTH authorization and error-113 rejection, supported loading of the owner-identified existing issued file and successful normal extraction afterward
One observed local recovery. The cause of the earlier broker launch is not proven; READY alone is not authorization. No new entitlement, licence contents or holder identity are exported. GUI and final-package applicability remain pending.
- support:SUP-001 · Generalised editorial finding; outcome qualification retained
- inductex:docs/manual/ix_install.tex · Licence checks; PRODUCT_NOT_LICENSED; additive enrolment
- validation:inductex-licence-recovery-20261103 · VAL-022; actual READY-without-TTH state and existing-file additive-load recovery
- Support history informed this draft. Current-source guidance has been checked; a fresh walkthrough on the intended distributed release and product-owner review remain pending.
- VAL-022 records one actual Windows additive-load recovery. The earlier broker launch cause is unproven; no universal diagnosis, new entitlement or complete GUI acceptance is inferred.