# JoSIM®-Pro does not remember the issued licence-file path

Save the path with the documented CLI option alone, then restart the GUI. Combining the path-setting command with version display prevents it being saved.

## Compatibility

2.9.0 release target; review-build/source evidence

Published guidance with release-applicability limits. Confirm package applicability before following this guide.

## Set the path once

Run the following with the absolute path to your issued readable file, quoting it for your shell if it contains spaces. Do not append -v.

```text
josim-pro-cli -l /absolute/path/to/sm_license.txt
```

## Restart and verify

1. Close and reopen JoSIM®-Pro so it reads the saved configuration.
2. Check Help > About and retry the licence check.
3. If authorisation still fails, check the exact error, daemon installation, product entitlement and seat availability. Saving a path does not validate its licence.

## Sources and verification details

Recorded inputs/builds only. Complete walkthrough and final-package acceptance remain separate.



- support:SUP-001: Generalised editorial finding; outcome qualification retained
- josim-pro:docs/manual_source/sections/troubleshooting.tex: Licensing problem or degraded mode
- owner:technical-review-20261102: JoSIM-Pro 2.9 chosen as the public starting path; release availability must be checked before publication

- Support history informed this draft. Current-source guidance has been checked; a fresh walkthrough on the intended distributed release and product-owner review remain pending.

## Related guides

- [Set a custom daemon or licence-file path](/knowledge-base/shared-custom-licence-paths)
- [JoSIM®-Pro reports a licensing problem or degraded mode](/knowledge-base/josim-licensing-unavailable)