{"sections":[{"heading":"Upgrade safely","steps":["Record the installed and running versions. Obtain the supported daemon installer for the target platform.","Wait for all SUN Magnetics simulations and extractions using the broker to finish, then close the applications.","Back up the existing licence files and licence-path settings. Preserve files for other products.","Follow the supported installer and broker-restart procedure. If required by that installer, restart the computer before reopening clients.","Check the running version and retry each product's licence check."]},{"heading":"Why this matters","paragraphs":["An old broker can remain alive after new binaries are installed. The maintained documentation requires daemon 1.5.2 or newer for additive licence-file enrolment used by these clients; confirm the supported combination for the actual release.","Do not manually mix individual daemon binaries or assume installing InductEx also upgrades the shared daemon. The default broker is app-launched; do not assume an operating-system service exists merely because older wording calls it a service."]}],"canonical_url":"https://www.sun-magnetics.com/knowledge-base/shared-daemon-upgrade","url":"/knowledge-base/shared-daemon-upgrade","known_issues":[],"search_record":{"execution":false,"relatedProducts":[],"version_tags":["Shared licensing"],"text":"A daemon upgrade is installed, but the old version is still running Finish dependent jobs and restart the broker through the supported upgrade procedure. Replacing files does not update an existing process. Shared licensing InductEx 8 / JoSIM-Pro 2.9.0 source Troubleshooting Upgrade safely Record the installed and running versions. Obtain the supported daemon installer for the target platform. Wait for all SUN Magnetics simulations and extractions using the broker to finish, then close the applications. Back up the existing licence files and licence-path settings. Preserve files for other products. Follow the supported installer and broker-restart procedure. If required by that installer, restart the computer before reopening clients. Check the running version and retry each product's licence check.  Why this matters An old broker can remain alive after new binaries are installed. The maintained documentation requires daemon 1.5.2 or newer for additive licence-file enrolment used by these clients; confirm the supported combination for the actual release. Do not manually mix individual daemon binaries or assume installing InductEx also upgrades the shared daemon. The default broker is app-launched; do not assume an operating-system service exists merely because older wording calls it a service. ","id":"shared-daemon-upgrade","keywords":"","kind":"Troubleshooting","title":"A daemon upgrade is installed, but the old version is still running","product":"Shared licensing"},"version":"InductEx 8 / JoSIM-Pro 2.9.0 source","id":"shared-daemon-upgrade","related":["/knowledge-base/shared-custom-licence-paths","/knowledge-base/inductex-tth-not-licensed"],"downloads":[],"publication_status":"published","numerical_output":null,"provenance":{"execution_checks":[],"figure_evidence":[],"review_notes":["Support history informed this draft. Current-source guidance has been checked; a fresh walkthrough on the intended distributed release and product-owner review remain pending."],"scope":"Recorded inputs/builds only. Complete walkthrough and final-package acceptance remain separate.","verification_requirements":{"gui_method":"not-required-for-this-answer","status":"review-incomplete","illustrations":"not-required-for-this-answer","required":["technical-review","release-applicability","recovery"],"legacy_walkthrough_field":"pending retained; not evidence of a complete scenario"},"sources":[{"id":"support:SUP-001","section":"Generalised editorial finding; outcome qualification retained"},{"id":"support:SUP-003","section":"Generalised editorial finding; outcome qualification retained"},{"id":"inductex:docs/manual/ix_install.tex","section":"Upgrading an existing daemon"},{"id":"smlicensed:README.md","section":"Repeated-launch enrollment; troubleshooting"}]},"title":"A daemon upgrade is installed, but the old version is still running","type":"Troubleshooting","markdown_url":"/_functions/kbResource?path=markdown%2Fshared-daemon-upgrade.md","summary":"Finish dependent jobs and restart the broker through the supported upgrade procedure. Replacing files does not update an existing process.","product":"Shared licensing"}