{"sections":[{"heading":"Choose the archive for the task","paragraphs":["Use Help > Support Bundle when you want selected saved documents, diagnostics and explicitly chosen output/log files in a local ZIP. Exporting creates the file; it does not send it to support.","A support archive is not automatically a portable calculation project. The checked archive renames copied documents with prefixes such as document-files/doc-03-strip.ixi while the original project still refers to process.ldf and strip.cir. The related calculation-record guide preserves a separate runnable hierarchy and verifies a fresh rerun.","If you want to follow this with known inputs, the complete teaching ZIP contains strip.ixi, process.ldf and strip.cir. The portable-record instructions in its README are an optional separate route; the native Support Bundle steps below do not require Python or PowerShell."]},{"figures":[{"asset_id":"studio-support-minimal","caption":"Only the selected project contributes its document diagnostics here. Saved-file copying is off, but a raw log and generated runtime/config summaries are still included."}],"heading":"Select only the evidence you intend to share","steps":["Open the intended saved project and the dependencies you need. If unsaved edits are required to reproduce the problem, save a deliberate working copy first. Review dirty/unsaved flags; the native exporter copies on-disk bytes, not the editor buffer.","Open Help > Support Bundle. Check only the relevant open documents. Uncheck unrelated designs and never select an actual licence file, credential or process passkey for inclusion.","Choose whether Copy selected saved open-document files is needed. With it off, selected documents still contribute their diagnostic/open-document summaries. The checked minimal selection includes one project and one explicitly added log.","Use Add output/log files for the current calculation output or other evidence. Adding the same path twice is deduplicated. A document diagnostic summary does not replace the extraction output log. Review the actual files you select."]},{"figures":[{"asset_id":"studio-support-saved-files","caption":"Three saved teaching files are selected for copying. strip.ixi remains marked dirty: its saved disk contents are copied, not its unsaved editor changes."}],"heading":"Include saved source only after reviewing its state","paragraphs":["For the complete teaching input selection, choose all three saved files and enable Copy selected saved open-document files. The checked archive contains byte-identical on-disk copies. A deliberate unsaved editor marker did not appear in those copies or any other archive member.","The dirty flag is therefore a practical warning about reproducibility: the bundle can contain an earlier saved source than the text visible in the editor. Saving a suitable copy is a separate action; export does not save it for you.","Viewer snapshots apply to selected snapshot-capable GDS/Mesh documents. That option is unavailable for this text-only selection. Snapshot generation and its remaining platform branches are not qualified by this support scenario."]},{"heading":"Review the generated reports and raw copies","paragraphs":["The native checks confirm limited prefix redaction, retention of text outside those prefixes, and byte-for-byte copying of the explicit raw logs. Turning saved-file copying off does not make the remaining reports or logs anonymous. Read the ZIP contents before deciding what to share.","The maintained extra-file policy skips missing files and files larger than 64 MiB with manifest notes; it is not a cap on the entire archive. The two small-file selections were exercised here, while the exact size boundary was not requalified in this walkthrough. Inspect skip messages rather than accepting Exported as proof that every selected file was included."],"table":{"columns":["Archive entry","What to review"],"rows":[["manifest.txt","What was selected, copied or skipped; not a guarantee that every dependency was collected."],["open-documents.txt and diagnostics.txt","Selected document state, source locations and diagnostic details."],["runtime-health.txt","Licence/daemon status and runtime capabilities; licence-status details can be present even when no licence file was selected."],["config-summary.txt","Configuration details with limited home/config path-prefix replacement. Other paths/free text can remain."],["document-files/ and selected-output-files/","Exact saved/raw file bytes. The exporter does not scrub their contents."]],"wrap":true}},{"heading":"Export, cancel or recover from a locked destination","steps":["Choose Export ZIP and an appropriate writable local destination. Cancel leaves the options available; the checked cancelled selection created no archive.","After success, open the ZIP locally and review the manifest, generated reports and copied files. It can include design information and licence-status metadata. Creating the archive is not permission to transmit every member.","If replacement fails because a target archive is open or locked, read the new error, release the lock or choose a suitable new destination, and retry. In the checked real locked-file failure, the previous archive stayed byte-identical; after unlocking, retry included the changed explicit log.","Confirm the new archive and content, not merely the presence of an earlier ZIP. Keep a selected support archive separate from a portable calculation record when you need both."]},{"heading":"Understand the checked boundary","paragraphs":["VAL-034 has 25 independent checks on the frozen current-source Windows candidate, including normal licensed extraction, native selection/copy options, raw file deduplication, saved/unsaved handling, Cancel and a real locked-target failure/retry. The file paths were supplied at the production picker boundary; physical OS picker operation and final distributed-package checks remain pending.","The supplied input ZIP is the same complete teaching project used for the separate portable-record checks, VAL-035. No real generated support ZIP is offered as a public teaching download because its runtime and raw reports can contain local/private information."]}],"canonical_url":"https://www.sun-magnetics.com/knowledge-base/inductex-support-bundle","url":"/knowledge-base/inductex-support-bundle","known_issues":[],"search_record":{"execution":true,"relatedProducts":["TetraHenry"],"version_tags":["InductEx 8 preview"],"text":"Export a selected Studio support bundle and review its contents Choose saved documents and raw logs explicitly, understand what the ZIP contains, and recover from an export failure without confusing it with a runnable project. InductEx 8 beta/preview; current-source Windows Studio candidate / Core 8.0.1 How to support bundle Export ZIP Copy selected saved open-document files dirty unsaved licence metadata runtime-health.txt raw log locked ZIP doc-03-strip.ixi selected diagnostics Choose the archive for the task Use Help > Support Bundle when you want selected saved documents, diagnostics and explicitly chosen output/log files in a local ZIP. Exporting creates the file; it does not send it to support. A support archive is not automatically a portable calculation project. The checked archive renames copied documents with prefixes such as document-files/doc-03-strip.ixi while the original project still refers to process.ldf and strip.cir. The related calculation-record guide preserves a separate runnable hierarchy and verifies a fresh rerun. If you want to follow this with known inputs, the complete teaching ZIP contains strip.ixi, process.ldf and strip.cir. The portable-record instructions in its README are an optional separate route; the native Support Bundle steps below do not require Python or PowerShell.  Select only the evidence you intend to share Open the intended saved project and the dependencies you need. If unsaved edits are required to reproduce the problem, save a deliberate working copy first. Review dirty/unsaved flags; the native exporter copies on-disk bytes, not the editor buffer. Open Help > Support Bundle. Check only the relevant open documents. Uncheck unrelated designs and never select an actual licence file, credential or process passkey for inclusion. Choose whether Copy selected saved open-document files is needed. With it off, selected documents still contribute their diagnostic/open-document summaries. The checked minimal selection includes one project and one explicitly added log. Use Add output/log files for the current calculation output or other evidence. Adding the same path twice is deduplicated. A document diagnostic summary does not replace the extraction output log. Review the actual files you select.  Only the selected project contributes its document diagnostics here. Saved-file copying is off, but a raw log and generated runtime/config summaries are still included. Support Bundle with only the dirty strip.ixi selected, saved-file copying off and one explicitly added output/log file. Include saved source only after reviewing its state For the complete teaching input selection, choose all three saved files and enable Copy selected saved open-document files. The checked archive contains byte-identical on-disk copies. A deliberate unsaved editor marker did not appear in those copies or any other archive member. The dirty flag is therefore a practical warning about reproducibility: the bundle can contain an earlier saved source than the text visible in the editor. Saving a suitable copy is a separate action; export does not save it for you. Viewer snapshots apply to selected snapshot-capable GDS/Mesh documents. That option is unavailable for this text-only selection. Snapshot generation and its remaining platform branches are not qualified by this support scenario.  Three saved teaching files are selected for copying. strip.ixi remains marked dirty: its saved disk contents are copied, not its unsaved editor changes. Support Bundle with process.ldf, strip.cir and dirty strip.ixi selected, saved-file copying on and two explicit output/log files. Review the generated reports and raw copies The native checks confirm limited prefix redaction, retention of text outside those prefixes, and byte-for-byte copying of the explicit raw logs. Turning saved-file copying off does not make the remaining reports or logs anonymous. Read the ZIP contents before deciding what to share. The maintained extra-file policy skips missing files and files larger than 64 MiB with manifest notes; it is not a cap on the entire archive. The two small-file selections were exercised here, while the exact size boundary was not requalified in this walkthrough. Inspect skip messages rather than accepting Exported as proof that every selected file was included.  Archive entry What to review manifest.txt What was selected, copied or skipped; not a guarantee that every dependency was collected. open-documents.txt and diagnostics.txt Selected document state, source locations and diagnostic details. runtime-health.txt Licence/daemon status and runtime capabilities; licence-status details can be present even when no licence file was selected. config-summary.txt Configuration details with limited home/config path-prefix replacement. Other paths/free text can remain. document-files/ and selected-output-files/ Exact saved/raw file bytes. The exporter does not scrub their contents. Export, cancel or recover from a locked destination Choose Export ZIP and an appropriate writable local destination. Cancel leaves the options available; the checked cancelled selection created no archive. After success, open the ZIP locally and review the manifest, generated reports and copied files. It can include design information and licence-status metadata. Creating the archive is not permission to transmit every member. If replacement fails because a target archive is open or locked, read the new error, release the lock or choose a suitable new destination, and retry. In the checked real locked-file failure, the previous archive stayed byte-identical; after unlocking, retry included the changed explicit log. Confirm the new archive and content, not merely the presence of an earlier ZIP. Keep a selected support archive separate from a portable calculation record when you need both.  Understand the checked boundary VAL-034 has 25 independent checks on the frozen current-source Windows candidate, including normal licensed extraction, native selection/copy options, raw file deduplication, saved/unsaved handling, Cancel and a real locked-target failure/retry. The file paths were supplied at the production picker boundary; physical OS picker operation and final distributed-package checks remain pending. The supplied input ZIP is the same complete teaching project used for the separate portable-record checks, VAL-035. No real generated support ZIP is offered as a public teaching download because its runtime and raw reports can contain local/private information. ","id":"inductex-support-bundle","keywords":"support bundle Export ZIP Copy selected saved open-document files dirty unsaved licence metadata runtime-health.txt raw log locked ZIP doc-03-strip.ixi selected diagnostics","kind":"How to","title":"Export a selected Studio support bundle and review its contents","product":"InductEx"},"version":"8 beta/preview; current-source Windows Studio candidate / Core 8.0.1","id":"inductex-support-bundle","related":["/knowledge-base/inductex-export-project","/knowledge-base/support-effective-report","/knowledge-base/inductex-read-results","/knowledge-base/inductex-mesh-snapshot","/knowledge-base/inductex-gmsh-import","/knowledge-base/inductex-restart-state"],"downloads":[{"url":"/_functions/kbExample?name=inductex-calculation-record.zip","scope":"Exact checked input files plus instructions; final-release/platform applicability remains pending.","files":["strip.ixi","process.ldf","strip.cir","README.txt"],"id":"inductex-calculation-record","requires":["Complete writable teaching folder and existing compatible licensed InductEx/TTH runtime","Studio for the native support-bundle route; PowerShell 5.1 or 7 for the separate portable-record route","New result, archive and replay directories; review all content before sharing"],"title":"Complete MQS calculation-record teaching inputs"}],"publication_status":"published","numerical_output":null,"provenance":{"execution_checks":[{"routes":["gui-native-scenario"],"scope":"Frozen current-source Windows Studio: normal licensed teaching run, Support Bundle selection/copy options, deduplicated raw files, saved-versus-unsaved contents, generated-report privacy limits, Cancel and real locked-target replacement failure/retry. File paths were supplied at the production picker boundary; physical OS picker input and final packages remain pending","result":"passed","articles":["inductex-support-bundle","inductex-export-project","support-effective-report"],"purpose":"native-selected-support-bundle-and-content-limits","version":"Frozen unversioned Windows Studio candidate with Core 8.0.1, normal licence probe and production runner","id":"VAL-034","records":["25 independent native/archive checks","two exact native selection screenshots","private generated archives retained outside the preview"],"limit":"Selected raw files retain their original content. Reports include licence-status metadata and only limited path-prefix redaction. This is not automatic anonymisation or a runnable project export. Physical OS picker input, snapshot branches, 64 MiB boundary and final-package acceptance remain pending.","observed":{"generated_report_count":5,"generated_reports_are_not_a_general_anonymizer":true,"raw_content_is_unchanged":true,"minimal_archive_members":["config-summary.txt","diagnostics.txt","manifest.txt","open-documents.txt","runtime-health.txt","selected-output-files/file-01-teaching-extra.log"],"selected_archive_members":["config-summary.txt","diagnostics.txt","document-files/doc-01-process.ldf","document-files/doc-02-strip.cir","document-files/doc-03-strip.ixi","manifest.txt","open-documents.txt","runtime-health.txt","selected-output-files/file-01-teaching-extra.log","selected-output-files/file-02-support-baseline-current-output.txt"],"native_archive_is_not_automatically_runnable":true,"copied_document_count":3}}],"figure_evidence":[{"evidence_limit":"Selection/copy options from the recorded current-source candidate. Physical picker interaction, optional viewer snapshots and final-package applicability remain pending.","id":"studio-support-minimal","reference_label":"Windows Studio current-source native scenario, reviewed 4 November 2026"},{"evidence_limit":"Selection/copy options from the recorded current-source candidate. Physical picker interaction, optional viewer snapshots and final-package applicability remain pending.","id":"studio-support-saved-files","reference_label":"Windows Studio current-source native scenario, reviewed 4 November 2026"}],"review_notes":["Generated native archives stay private; only reviewed selection-dialog pixels and aggregate observations are exported.","The exporter is not an anonymizer or a project dependency packager. Source/manual and actual archive bytes were reviewed separately.","Physical OS picker input, optional snapshots/size boundary and final package remain pending."],"scope":"Recorded inputs/builds only. Complete walkthrough and final-package acceptance remain separate.","verification_requirements":{"gui_method":"Product-native scenario with stated predetermined picker-path boundary","status":"review-incomplete","illustrations":"required","required":["technical-review","release-applicability","execution","recovery","gui-workflow","illustrations"],"legacy_walkthrough_field":"pending retained; not complete release or article acceptance"},"sources":[{"id":"inductex:docs/manual/studio_workspace.tex","section":"Diagnostic log and support bundle; Import / Export Center"},{"id":"validation:support-records-windows-20261104","section":"VAL-034 native archive/control checks and VAL-035 complete teaching-input record checks"}]},"title":"Export a selected Studio support bundle and review its contents","type":"How to","markdown_url":"/_functions/kbResource?path=markdown%2Finductex-support-bundle.md","summary":"Choose saved documents and raw logs explicitly, understand what the ZIP contains, and recover from an export failure without confusing it with a runnable project.","product":"InductEx"}